2025 Bombshell Updates & Exciting Plans
VISITING, WALK-INS & SHOWROOM HOURS
What are Bombshell Wigs Galore's business hours?
Showroom & Walk-In Hours
Tuesday–Saturday: 10 AM–6 PM
Monday: By Appointment Only
Sunday: Closed
Walk-ins are welcome to shop our wig collections, browse hair extensions, purchase beauty products, ask questions, and inquire about salon services. Our last regular walk-in hair service request is at 5 PM.
Walk-in services are based on stylist availability and are not guaranteed. Scheduled appointments always receive first priority.
We encourage customers to plan ahead and book online whenever possible.
Can I receive same-day hair services as a walk-in?
Absolutely! We understand that sometimes you need your hair done at the last minute.
Same-day services may be available depending on our stylists' schedules and the amount of time needed to complete your requested service.
Please understand that walking into the salon does not guarantee immediate service.
You may experience a wait, especially when our stylists are servicing scheduled appointments.
You're always welcome to call or text ahead to check availability before arriving.
What happens if I request a walk-in service after 5 PM?
Our last regular walk-in service request is at 5 PM.
Walk-in services requested after 5 PM may be accommodated if a stylist is available and agrees to perform the service. An additional $50 late walk-in convenience fee applies to accepted requests after 5 PM.
The fee is added to your regular service price and will be confirmed before your service begins.
Late walk-in availability is not guaranteed.
Can I request a specific stylist as a walk-in?
Walk-in customers are serviced by whichever stylist is available at the time.
We cannot guarantee a specific stylist for walk-in services.
If you prefer a particular stylist, we strongly recommend booking online in advance.
What if I don't want to wait inside the salon?
For qualifying same-day walk-in services, customers may have the option to leave a $30 non-refundable return deposit. If a stylist confirms that we can accommodate your service later that day, we'll provide you with a designated return time. The $30 deposit goes toward your service total when you return on time.
Return Time Policy
Customers must return within 15 minutes of their assigned return time.
For example, if you're instructed to return at 1 PM, you must arrive no later than 1:15 PM.
If you arrive after your grace period, your service opportunity may be released to another customer and your $30 deposit will be forfeited.
Any additional service that day will depend on remaining stylist availability.
The return deposit does not guarantee unlimited flexibility or allow customers to arrive at any time throughout the day. This option is available only when approved by a stylist.
SECTION 2: ONLINE BOOKING & APPOINTMENT HOURS
How do I book an appointment?
Our online booking system allows customers to reserve their preferred appointment date, time, service, and stylist. Booking online is strongly recommended, especially for longer services, special occasions, or appointments requiring specific preparation.
Regular Appointment Booking Hours
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Monday–Friday: Starting at 8 AM.
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Saturday: Starting at 7 AM.
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Premium evening appointments: 6:30 PM or later, subject to approval.
Monday is closed to regular walk-in shopping; however, salon appointments are still available at regular pricing during standard booking hours.
Appointments beginning at 6:30 PM or later fall within our premium appointment window.
Do you offer early morning or after-hours appointments?
Yes! We understand that some customers need appointments outside our regular schedule.
Special-hour appointments may be approved based on stylist availability.
A $50 convenience fee applies to:
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Appointments before 8 AM, Monday–Friday.
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Appointments before 7 AM on Saturday.
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Appointments beginning at 6:30 PM or later, Monday–Saturday.
This $50 fee is added to the regular service price. For example, if you request a sew-in appointment at 7 PM and a stylist agrees to accommodate you, an additional $50 will be added to your service.
Special-hour appointments must be approved in advance and may not be available through our regular online booking system.
Do scheduled appointments take priority over walk-ins?
Yes. Scheduled appointments always receive first priority.
Although we welcome walk-in customers, our stylists must honor previously booked appointments.
If a stylist is unavailable when you arrive, you may be offered a later time, another available stylist, or the opportunity to book online.
We appreciate your patience and understanding.
Are appointments guaranteed to finish at the estimated time?
Service durations shown online are estimates and may vary.
Factors such as hair length, density, preparation, customization and additional service needs may affect the amount of time required.
We encourage clients not to book appointments on days when they have extremely limited time or must attend another event immediately afterward.
If you have a specific departure time, please communicate this before your appointment so we can determine whether your requested service can reasonably be completed.
SECTION 3: HOLIDAY APPOINTMENTS & SPECIAL FEES
Are appointments available on holidays?
Select holidays may be available for salon services by advance appointment only.
A $50 holiday convenience fee applies to approved appointments on designated holidays, including:
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Thanksgiving Day
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Christmas Eve
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Christmas Day
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New Year's Day
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Labor Day
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Valentine's Day — appointments beginning after 5 PM
Fourth of July may operate on reduced hours, with any additional fees announced in advance.
Holiday availability is limited and subject to stylist approval.
What if my holiday appointment is also after hours?
If an appointment falls on a designated holiday and requires service outside that day's approved operating hours, both fees apply.
Holiday Fee: $50
Early Bird / After-Hours Fee: $50
Total Additional Fees: $100
These charges are separate from the regular service price.
All applicable fees will be communicated before confirming your appointment.
SECTION 4: APPOINTMENT DEPOSITS, CANCELLATIONS & LATE ARRIVALS
Are booking deposits refundable?
All standard booking deposits are non-refundable, subject to applicable law and any specific refund rights stated during checkout. Deposits secure your appointment time and reserve availability with your selected stylist.
Please review all booking information carefully before submitting your deposit.
What happens if I'm late for my appointment?
We understand that unexpected delays happen.
Bombshell Wigs Galore does not charge a separate late-arrival fee.
However, late arrivals can interfere with appointments scheduled after yours.
Customers arriving more than 30 minutes late may have their appointment canceled.
If the appointment is canceled due to excessive lateness, the booking deposit may be forfeited.
Please contact us as soon as possible if you're running behind.
What happens if I miss my appointment without notifying the salon?
Failure to arrive for your appointment without proper cancellation or notification is considered a no-show.
No-show appointments are subject to an additional $75 no-show fee, separate from the deposit already paid, when this charge has been disclosed and authorized during booking.
Your original booking deposit is also non-refundable under the applicable deposit policy.
Can I reschedule my appointment?
We request at least 24 hours' notice for appointment rescheduling.
Rescheduling requests are subject to stylist availability and our booking terms.
Please contact the salon directly if you need assistance making changes.
A reschedule is not confirmed until the salon approves the new appointment time.
SECTION 5: SERVICE PRICING & ADDITIONAL FEES
Are your prices changing?
Important Pricing Update — December 1, 2026
Beginning December 1, 2026, select Bombshell Wigs Galore salon services will receive a price adjustment.
Our online service descriptions are also being updated to provide more detailed information about what is included in each appointment.
Please carefully review your selected service before booking. Additional services, hair purchases, specialty styling, length adjustments, and applicable fees may be priced separately.
We appreciate your continued support as we improve the Bombshell experience.
Does my service include everything I need?
Not necessarily. Each service includes only the items and procedures listed within its booking description.
Some services may include shampooing, conditioning, blow-drying, styling, or other preparation, while others may have separate add-ons. Services such as specialty curls, additional hair, advanced customization, and extensive preparation may require additional charges.
Please select all applicable add-ons when booking.
Is there an extra charge for long or thick hair?
Additional fees may apply for longer, thicker, or more time-intensive hair during shampooing and blow-drying. Long Hair / Additional Labor Fee: $10–$25
The amount depends on the length, density, and additional time required.
Your stylist will communicate applicable fees before performing extra work.
Do I need to detangle my hair before my appointment?
Yes. Please arrive with your hair reasonably detangled and free of excessive matting.
Although shampoo services are included with many salon appointments, extensive detangling is not automatically included.
If detangling requires more than five additional minutes, a detangling fee may apply.
Additional Detangling: $10–$65
The fee depends on the amount of time and work required.
Severely matted hair or extensive separation of tangled hair may require additional time, a separate appointment, or an adjusted service plan.
All charges will be discussed before proceeding.
SECTION 6: HAIR EXTENSIONS & APPOINTMENT PREPARATION
Do you sell hair extensions in the salon?
Yes! Bombshell Wigs Galore carries quality human hair extensions available for purchase.
We regularly stock four popular textures:
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Kinky Straight
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Water Wave
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Body Wave
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Deep Wave
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Available lengths, quantities, and textures may vary based on inventory and recent sales.
Hair inventory is not guaranteed for every appointment.
We recommend calling or texting in advance to confirm that your desired hair is available.
What if I arrive without the hair needed for my appointment?
If your selected service does not include hair, you are responsible for purchasing and having the correct hair ready before your scheduled appointment. We encourage customers to contact us ahead of time to check available inventory or arrive early to shop before their appointment begins.
If you arrive unprepared and need to leave the salon to purchase hair after your appointment has started, an additional $25 time-accommodation fee may apply if your stylist is able to continue the service.
If the delay would interfere with the next scheduled appointment, your service may be canceled or rescheduled. Please understand that time spent purchasing hair after your appointment begins affects your stylist's schedule and other clients.
We strongly encourage planning ahead.
Can I purchase hair from another store?
Yes! Customers are welcome to bring hair purchased from another supplier unless their selected service specifically requires another arrangement. Please make sure the hair is appropriate for your booked service.
If you're unsure what texture, length, closure, frontal, or number of bundles to purchase, contact us before your appointment.
SECTION 7: CONSULTATIONS & WIG TRY-ONS
How much is a consultation?
Standard consultations are currently $35.
Effective December 1, 2026, standard consultations will increase to $50.
Consultations last approximately 30–45 minutes.
During your appointment, we can discuss your hair needs, desired results, maintenance preferences, and available options.
Consultation topics may include:
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Sew-ins and protective styles
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Wig selections and custom wigs
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Hair treatments and maintenance
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Hair color and customization
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Hair goals and recommended services
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Hairpiece and extension options
Head measurements are included when needed to determine your appropriate custom wig size.
Customers may also have the opportunity to try on different wigs, discuss colors, and explore styles with personalized guidance.
Specialized medical wig consultations have separate booking requirements and pricing.
Can I try on wigs without an appointment?
Yes, assisted walk-in wig try-ons may be available based on stylist availability.
You're welcome to visit our showroom, browse the available selections, and ask questions.
If a stylist cannot assist immediately, you may be asked to schedule a dedicated consultation.
A scheduled consultation provides time to try on multiple wigs, discuss your preferences, receive head measurements, and explore personalized options.
SECTION 8: WIG SHOPPING & INVENTORY
What types of wigs do you sell?
Bombshell Wigs Galore carries both human hair and synthetic wigs.
Our goal is to provide options for different styles, hair needs, and budgets.
Our inventory includes a variety of wig textures, lengths, colors, constructions, and styles.
We also offer hair toppers, lace frontals, closures, bundles, and other hair products.
Can I purchase a wig directly from the showroom?
Absolutely!
Many wigs displayed in our showroom are brand-new, ready-to-purchase units.
You do not have to place a custom order to purchase an available wig.
Please keep in mind that inventory changes frequently, and some wigs are one-of-one creations.
Why don't you always have multiples of the same wig?
Bombshell Wigs Galore specializes in handmade custom wig construction.
Many of our units are created in-house by experienced stylists who also provide salon services.
Because our wigs are handmade between appointments and other business responsibilities, production quantities may be limited.
Some wigs are exclusive, one-of-one pieces.
If a particular wig is unavailable, you may inquire about having a similar unit custom-made.
Are the wigs brand-new or previously worn?
Wigs sold as new through Bombshell Wigs Galore are brand-new and have not been previously owned or worn as personal-use units.
Showroom display and try-on units may have been handled or tried on for demonstration purposes.
Any item sold under a different condition will be identified accordingly.
What makes Bombshell's human hair wigs different?
Our custom human hair wigs are constructed using quality hair selections from suppliers and hair types we have worked with for years.
We prioritize durable construction, appropriate sizing, realistic styling, and long-term wear.
Our wigs are designed to provide lasting value when properly cared for.
Actual longevity depends on the hair, construction, maintenance, styling practices, and frequency of wear.
Are Bombshell wigs one size fits all?
No. Wig sizing depends on the construction and measurements of each unit.
Some ready-made units offer adjustable sizing, while custom wigs may be created using the customer's head measurements.
For the best fit, we recommend having your head measured before ordering a custom wig.
SECTION 9: CUSTOM WIG ORDERS & PROCESSING
How do I place a custom wig order?
Customers may request a custom wig through our available ordering options or schedule a consultation for personalized assistance. During a consultation, we can discuss your preferred length, texture, color, lace type, cap construction, and sizing.Accurate measurements and confirmed customization details are important when placing a custom order.
We strongly recommend a consultation if you're uncertain about your preferred construction or measurements.
Can I provide my own hair for a custom wig?
Yes! Customers may provide their own compatible hair extensions for custom wig construction.
Hair may be dropped off at the salon or shipped according to our instructions.
All outside hair must be assessed for suitability before construction begins.
Please contact the salon before shipping hair or placing an order involving customer-supplied materials.
How long does it take to create a custom wig?
Our standard custom wig production estimate is 7–10 business days, excluding weekends and holidays.
Some wigs may be completed sooner depending on order volume, construction requirements, customization, and stylist availability. Because our wig makers also provide salon services, we encourage customers to order ahead of time.
Please plan for approximately two weeks when ordering for a special occasion. The production timeline begins once all required payments, measurements, materials, and customization details have been received and confirmed. Shipping time is additional.
Are custom wig orders refundable?
Custom-made wigs are final sale for change-of-mind returns.
Custom wig orders are non-refundable, subject to applicable law and any remedies required for defective products or incorrectly fulfilled orders. Customers are responsible for confirming their measurements, color selections, lengths, construction preferences, and other order specifications before production.
We recommend booking a consultation before placing an order if you're unsure of your preferences.
Can I request bleached knots and a customized hairline?
Yes! Depending on the wig or lace construction, we may offer knot bleaching, lace customization, hairline plucking, styling, and other personalized adjustments.
Some customization options may have additional charges.
Please review the service description or request a consultation to discuss available options.
SECTION 10: WIG INSTALLATIONS, REPAIRS & RESTORATION
Can I bring in a wig purchased from another company?
Yes! Bombshell Wigs Galore welcomes wigs purchased from other companies.
We offer various services for eligible outside units, including:
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Wig installations
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Wig styling
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Wig customization
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Wig repairs
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Wig restoration
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Lace adjustments
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Selected color services
All outside units are subject to assessment based on their current condition and construction.
Additional preparation or repair fees may apply.
Can I ship my wig to Bombshell for services?
Yes! Customers may arrange to ship eligible wigs for services such as styling, customization, repairs, or restoration.
Please contact us before shipping your unit to confirm service eligibility, pricing, and instructions.
Do not ship wigs without first arranging the service with our team.
Can I purchase a wig and have it installed the same day?
Yes, same-day wig installations may be available! Customers can purchase an in-stock wig and request installation during the same visit. Installation availability depends on the salon schedule, stylist availability, wig preparation, and the time needed to complete the service.
For guaranteed installation times, we recommend scheduling in advance.
How does a wig stay secure on the head?
Wigs can be secured using different methods depending on the wig construction, desired hold, and customer's preferences. Options may include adjustable straps, combs, elastic bands, glueless construction, wig adhesives, and lace melting products.
Our stylists can help determine which installation method is appropriate for your wig and lifestyle.
SECTION 11: HAIR EDUCATION & WIG CARE
What's the difference between a closure and a lace frontal?
A closure is a smaller lace hairpiece designed to cover a specific portion of the scalp, usually around the top or parting area. Closures generally require less daily hairline maintenance and may be an excellent option for customers who prefer a simpler installation.
A lace frontal typically extends across a wider section of the front hairline, offering additional styling flexibility and a more customizable hairline appearance. Frontals may require more frequent maintenance depending on the installation method and styling preferences.
Our team can help determine which option best suits your needs.
What does bleaching the knots mean?
Bleaching knots is a customization technique used to lighten the appearance of the knots where individual hair strands are secured to the lace. The process can help create a more natural-looking scalp appearance.
Not all lace or hair types are suitable for the same bleaching process. Our stylists assess each unit before performing knot customization.
How should I maintain my wig?
Proper care helps preserve the appearance and longevity of your wig.
We recommend following the specific maintenance instructions for your wig's hair type and construction.
Human hair wigs may require shampooing, conditioning, detangling, styling, and appropriate heat protection.
Synthetic wigs require care appropriate to their fiber type, and heat should be used only when the manufacturer indicates it is safe.
Our team can recommend products and maintenance services to help you care for your wig.
SECTION 12: LOCK'D IN LACE PRODUCTS
Do you sell lace adhesives and melting products?
Yes! Bombshell Wigs Galore offers our Lock'D In lace installation and maintenance collection.
Available product types may include:
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Lace adhesives
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Glueless melting sprays
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Lace tint products
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Styling mousse
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Lace adhesive remover
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Lace maintenance essentials
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Our products are designed to support lace installations, blending, styling, and maintenance.
Product availability may vary. Customers should follow the individual product instructions and complete a patch test when appropriate, particularly if they have sensitive skin or a history of reactions to cosmetic adhesives.
Our team can help you select products based on your preferred installation method.
SECTION 13: STYLIST EXPERIENCE & SPECIALTY SERVICES
What's the difference between an associate stylist and a master stylist?
Bombshell Wigs Galore offers services performed by stylists with different experience levels and specialties.
Associate stylists may require additional service time as they work carefully to provide quality results.
Please be patient and allow your stylist sufficient time to complete your service.
Master stylists bring advanced experience and may have different service pricing.
Master stylist services are generally priced higher than associate-level services.
If you have a specific stylist preference, service timeline, or experience-level preference, please select the appropriate stylist when booking.
Do you offer braiding services?
Yes, seasonally! Braiding services are offered by online appointment only and are not available as regular walk-in services.
Our braiding services are currently paused and are expected to return in Spring 2027.
Please check our online booking menu for updated availability and future announcements.
SECTION 14: WIG RENTALS
Does Bombshell still offer Rent That Wig?
Our Rent That Wig program is currently unavailable.
We hope to reintroduce select wig rental opportunities for photoshoots, weddings, special events, and other occasions in the future. If the program returns, rental eligibility, pricing, deposits, and rental terms will be announced separately.
Follow our social media pages for future updates.
SECTION 15: SHIPPING & ORDER FULFILLMENT
How long does shipping take?
Shipping timelines depend on whether an item is already in stock or requires custom production.
For custom-made wigs, production typically requires 7–10 business days, excluding weekends and holidays.
Once an order is completed and prepared for shipment, shipping may take approximately 3–4 additional business days, depending on the shipping service and destination.
Shipping times are estimates and are not guaranteed delivery dates.
Once an order ships, tracking information will be provided when available.
We encourage customers ordering for special events to allow additional time for production and delivery.
SECTION 16: FINAL BOOKING REMINDERS
What should I know before visiting Bombshell Wigs Galore?
We want every customer to have an enjoyable and professional experience.
Please keep the following in mind:
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Review your selected service description before booking.
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Confirm whether hair is included or must be purchased separately.
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Select any necessary add-ons when booking.
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Arrive prepared with the appropriate hair and reasonable detangling completed.
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Arrive on time for your scheduled appointment.
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Allow sufficient time for your selected service.
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Understand that appointments receive priority over walk-ins.
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Contact the salon ahead of time for inventory questions or same-day availability.
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Review all applicable fees, deposit requirements, and cancellation policies before booking.
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Additional fees will be disclosed before the additional service or accommodation is performed.
We appreciate your patience and understanding as we work to provide a quality Bombshell experience.
Thank you for choosing Bombshell Wigs Galore!
Website: www.bombshellwigsgalore.com
Call or Text: 804-605-2693
Location: 10617 Hull Street, Chesterfield, VA 23112
Bombshell Wigs Galore, Your Destination for Wigs, Hair Extensions & Professional Salon Services.
We’re bringing back fan-favorite events and introducing exciting new ones, including:
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Wig & Paints events.
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Specialty wig and service classes.
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And even more surprises to be announced soon
What’s Coming in 2025
